Terms and Conditions

Welcome to Nutriplus. Nutriplus is owned and operated by Nutriplus Limited. These Terms and Conditions govern the use of the Nutriplus website and any related services, including nutrition consultations, coaching sessions, meal-planning services, digital resources, and service packages offered through the website.

By accessing or using Nutriplus, the user agrees to these Terms and Conditions and the Privacy Policy. If the user does not agree, the website and services must not be used.

1. Acceptance of Terms

By using this website, the user confirms that they are at least 18 years old or that they have parental or guardian consent to use the website and purchase services. The user agrees to be bound by these Terms and any updates posted from time to time. Continued use of the website after updated Terms are published constitutes acceptance of those revised Terms.

2. Services

Nutriplus provides nutrition-related services, which may include:

  • One-to-one nutrition consultations.

  • Coaching packages.

  • Meal planning support.

  • Educational content and digital resources.

These services are intended to support general health and lifestyle goals and are not a substitute for medical diagnosis, treatment, or care from a licensed healthcare professional.

3. No Medical Advice

The information and services provided by Nutriplus are for general informational and educational purposes only. Nutriplus does not diagnose, treat, cure, or prevent any disease. Users should seek advice from a doctor or another qualified healthcare professional before making changes to diet, exercise, supplements, or lifestyle, especially where there is a medical condition, medication use, pregnancy, breastfeeding, allergies, or intolerances.

4. Bookings and Packages

When booking a consultation or purchasing a package, the user agrees to provide accurate information and to use the services in good faith. Package details, duration, pricing in GBP, and included services will be shown on the website or confirmed at the time of purchase.

If a package includes multiple sessions, any unused sessions may expire after the validity period stated at the time of purchase. Unless otherwise stated on the website, unused services are non-transferable and non-refundable after the first 14 days following purchase.

5. Service Provider

Where services are delivered by a service provider through Nutriplus, the service provider is responsible for delivering services professionally, lawfully, and in accordance with any applicable professional standards. Nutriplus may act as the website operator, brand, and booking platform, but each service provider remains responsible for the advice, support, and services they personally provide.

6. Payments

All prices are shown in GBP and payment must be made in full at the time of booking unless otherwise stated. Nutriplus may use third-party payment processors, and use of those payment services is also subject to the third party’s own terms.

If a payment fails, is declined, or is reversed, Nutriplus may suspend or cancel the relevant booking or package until payment is successfully completed.

7. Cancellations and Refunds

Cancellation and refund rights will be described on the booking page or in the relevant service agreement. Refunds are available only during the first 14 days following purchase. Missed appointments or late cancellations may be charged in full. Refunds are generally not available for completed consultations or digital products already delivered.

8. User Responsibilities

The user agrees to:

  • Provide accurate and complete information about health, goals, and dietary needs.

  • Disclose allergies, intolerances, medical conditions, pregnancy, medication use, or other relevant issues.

  • Follow any guidance only where appropriate to their individual circumstances.

  • Use the website and services lawfully and respectfully.

The user remains responsible for personal health decisions and for obtaining appropriate medical advice where needed.

9. Limitation of Liability

Nutriplus provides the website and services on an “as is” and “as available” basis. Nutriplus does not guarantee any specific results, including weight loss, improved health outcomes, or other personal outcomes, as results depend on factors beyond its control.

To the fullest extent permitted by law, Nutriplus shall not be liable for indirect, incidental, special, or consequential losses arising from use of the website or services.

10. Intellectual Property

All content on the Nutriplus website, including text, graphics, logos, images, videos, downloadable resources, branding, and design elements, is owned by or licensed to Nutriplus Limited and protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, sold, or modified without prior written permission, except where permitted by law.

11. Acceptable Use

The user must not use the website:

  • For unlawful, fraudulent, abusive, or harmful purposes.

  • To upload viruses, malware, or malicious code.

  • To scrape, copy, or interfere with the website or its content.

  • To misrepresent identity or use another person’s details without permission.

  • To infringe the intellectual property rights of Nutriplus Limited or any third party.

Nutriplus may suspend or terminate access where these Terms are breached.

12. User Content

If a user submits reviews, testimonials, messages, or other content, the user grants Nutriplus Limited a non-exclusive, royalty-free licence to use that content for operating, improving, and promoting the business, unless otherwise agreed in writing. Users must not submit content that is false, unlawful, defamatory, abusive, or infringing on third-party rights.

13. Third-Party Services

The website may contain links to third-party websites, tools, software, or payment processors. Nutriplus Limited is not responsible for the content, policies, availability, or practices of any third party. Use of third-party services is at the user’s own risk and subject to the third party’s own terms and policies.

14. Changes to Services and Terms

Nutriplus Limited may update, suspend, or discontinue any part of the website or services at any time. Nutriplus Limited may also change prices, package structures, features, or these Terms, provided that such changes will not affect services already purchased unless otherwise agreed.

15. Termination

Nutriplus Limited may suspend or terminate access to the website or services where a user breaches these Terms or behaves in a way that is harmful to the business, its staff, service providers, or other users. The user may stop using the website at any time. Termination does not affect any rights or obligations that arose before the date of termination.

16. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any dispute arising from these Terms or use of Nutriplus shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact Information

For any questions about these Terms and Conditions, contact:

Nutriplus Limited

Email: Nutripluscoaching@gmail.com

Address: Nutriplus Limited, 124 City Road, London, United Kingdom, EC1V 2NX